Shipping Information

General Information

  • USPS First Class Shipping is a flat rate of $4.95 for all memorial jewelry orders within the United States. Orders over $50 will ship free via USPS First Class.
  • Items are normally shipped within 1-2 business days of cleared payment, excluding weekends and Federal holidays. Around holidays, please allow up to 3 business days for processing.
  • Need it faster? We offer expedited services at checkout including Priority Mail and Priority Express mail.

Due to high volumes, we are unable to accommodate requests for address changes or order changes/cancellations. Please ensure that all information entered is correct, at the time your order is placed. 

IMPORTANT

  • First Class & Priority Mail are not guaranteed services. We are unable to offer refunds for delays in delivery for either of these services. 
  • It is the responsibility of the buyer to ensure that the shipping address provided at checkout is correct. We cannot forward packages to a different address. 
  • We are unable to refund orders where the tracking shows delivered by the USPS. In these instances, we will be happy to file a missing package request with the USPS on your behalf. 

International Buyers – Please Note:

  • Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
  • Items will be declared at full value. We are unable to mark items as a gift.

USPS Estimated Delivery Times

The below map shows estimated delivery times for USPS Priority Mail. Transit time for First Class Mail is typically 3-5 business days. 

First Class and Priority Mail delivery times aren't guaranteed; they are merely estimates.

We also offer USPS Priority Mail Express. This service is guaranteed and is normally delivered in 1-2 business days. 

Refused and Undeliverable Packages

If your package is returned to us by the shipping carrier, your order will be restocked and refunded less the cost of shipping.

We are unable to reship orders that are returned as undeliverable. If you would like us to reship your order, please place a new order and be sure to double check the shipping address provided.

Please also note that we are unable to refund any order that shows delivered by the USPS.

USPS Priority Mail Delivery Times